Website Terms of Use

Updated: 27 August 2026

The website is operated by:

Eden Laser Clinic
Address: Rruga Sami Frashëri 64–70, Tirana 1046, Albania
Email: [email protected]
Phone: +355 68 605 5007

1. Website purpose

The website provides general information about Eden Laser Clinic, aesthetic services, technologies, preparation and aftercare, contact methods and bookings.

Online content does not replace individual consultation, clinical assessment, diagnosis, informed consent or advice from a qualified professional.

2. Permitted use

You may use the website for personal, lawful purposes. The following are prohibited:

Unlawful use or infringement of others’ rights, interference with website security, operation or availability, and unauthorised access attempts to systems, accounts or data are prohibited. Malicious code, spam or deceptive material, unauthorised copying, republication or commercial use, and impersonation of Eden Laser Clinic, its staff or representatives are also prohibited.

We may restrict access when there is reasonable suspicion of misuse, security compromise or breach of these terms.

3. Medical and aesthetic information

Information on indications, procedures, recovery and results is general. Treatment suitability depends on your condition, health history, expectations and individual assessment.

No text, image, FAQ, video, online communication or another person’s result guarantees the same outcome for you. Treatment decisions follow assessment and relevant information.

4. Bookings and communications

A call, email or online request does not automatically confirm an appointment. Booking is confirmed only when the clinic provides confirmation.

You must provide accurate contact details and report changes affecting consultation or treatment. Practical rules are in the Appointments and Cancellation Policy.

Do not use email, social media or the website for medical emergencies. Contact the relevant emergency services.

5. Prices, offers and availability

Prices, offers, packages and availability may change. Final service information, inclusions, price and conditions are communicated before a payment obligation arises.

An incorrectly published description or price does not oblige the clinic to offer the service on that basis. We will notify you of any identified error so you can decide after receiving corrected information.

If the website accepts payments, deposits or online sales in future, the specific payment and refund terms presented before the transaction will also apply.

6. Intellectual property

Website content, including text, graphics, logos, photos, videos, structure and other materials, is protected by the intellectual property rights of Eden Laser Clinic or its licensors.

You may view and save parts for personal, non-commercial use. Reproduction, adaptation, distribution, publication or commercial use requires prior permission except where expressly permitted by law.

Patient photographs may not be downloaded, reused or shared without the necessary authorisation.

7. Third-party links and services

The website may contain third-party links, maps, videos or tools for convenience. We do not necessarily control them, and they may have separate terms and policies.

Including a link does not endorse all information, products or practices on the third-party website. You use third-party services under their terms.

8. Accuracy and availability

We work to maintain accurate content and a functioning website. Information may need updating and service may be interrupted for maintenance, security or technical reasons.

We do not promise every part will always be available, error-free or suitable for every purpose. Contact us if you notice an inaccuracy so we can review it.

9. Liability

To the extent permitted by law, Eden Laser Clinic is not liable for health decisions based solely on general online content, unlawful website use or issues arising from systems beyond the clinic’s reasonable control.

Nothing here excludes or limits liability that cannot legally be excluded, consumer rights or professional duties towards patients.

10. Privacy and cookies

Personal data use is explained in the Privacy Policy. Cookie use and your choices are explained in the Cookie Policy.

11. Changes to the website and terms

We may change the website or these terms to reflect legal, technical or service changes. The updated version appears here with its date.

12. Applicable law

These terms are governed by the law of the Republic of Albania. Disputes are first addressed in good faith through communication with the clinic, without affecting either party’s right to approach competent bodies.

13. Contact

For questions about these terms:

Email: [email protected]
Phone: +355 68 605 5007
Address: Rruga Sami Frashëri 64–70, Tirana 1046, Albania